What is the Verbatim Volumes report?
How do I access this report?
This screen can be reached by hovering on ‘Verbatim’ in the side menu, and choosing 'Volumes' from the options that appear:
What information does this report give me?
Upon first load the report will present you with a pie chart, detailing each verbatim theme and the number of verbatims coded against each one.
Hovering your mouse over each segment will show you the verbatim quantities:
And clicking a segment will load a pie chart containing the topics that comprise that theme (showing you a breakdown of the theme count):
Below the pie charts, you will find a data table that provides more information relating to each theme or topic:
This table shows you, for each theme or topic:
- The average sentiment score
- The total number of codings
- How many of these were coded with the AI-Driven Verbatim Insights
- How many of these were coded manually by a person
In addition, you can click the button next to a table row, which will load a filtered view of the Response List screen and show you the responses that relate to the theme/topic:
And if you are currently viewing theme counts, clicking the button will load the associated topics pie chart, as outlined above.
If you would like to export a pie chart, data table or print the page, you can do this via the 'Actions' button at the top right of the page:
Ready to put this into practice?